From a slow leak behind the drywall to a full basement flood, Westby property owners call Aqua Guard Water Damage because we show up with the right gear the first time — no guesswork, no upsells at the door.
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Aqua Guard Water Damage has spent years pulling water out of Westby basements, crawl spaces, and commercial units, and that hands-on history shows in how fast our crews assess a loss. We know which Westby neighborhoods sit on older clay pipe, which developments have a history of sump failures, and which zip codes flood first when storm drains back up.
Every technician on our Westby roster is background-checked, licensed, and insured, and every truck is stocked with commercial-grade air movers, low-grain-refrigerant dehumidifiers, and antimicrobial treatment for contaminated water intrusion.
We also carry direct experience working alongside insurance adjusters, so the documentation we generate on day one is already formatted the way most carriers expect to see it.
A stain that keeps reappearing after you paint over it is a signal, not a coincidence — the moisture source behind the wall hasn't been addressed and needs a moisture meter reading, not a fresh coat of paint. Repainting without finding the source just hides the problem for a few more weeks.
A persistent musty smell in a basement or bathroom usually means microbial growth has already started somewhere you can't see, often inside wall cavities or under flooring. Air fresheners will mask it temporarily but won't touch the actual source.
Hardwood that's cupping at the edges or laminate that's separating at the seams is a classic sign of moisture intrusion from below, whether that's a slab leak or groundwater seepage. The longer it sits, the harder the flooring is to salvage.
A running-water sound when every fixture in the house is off is a strong sign of a hidden leak feeding your rising bill.
Bubbling near a window or exterior wall frequently points to a flashing or seal failure letting water into the wall cavity a little at a time.
Mold that returns after cleaning with bleach is a sign the underlying moisture source was never addressed, since surface cleaning does nothing for saturated material behind the wall.
Our Emergency Water Damage process covers every stage of a water loss, from the first extraction pass to the final coat of paint, so you're never left coordinating separate contractors mid-project.
We prioritize extraction speed above everything else in the first hour, because every additional hour standing water sits raises the odds of secondary damage to subfloors and framing.
Drying logs track humidity, surface moisture, and airflow at every checkpoint, so you get documented proof the structure is dry before we close out the job — useful for your insurance claim too.
Category 3 blackwater intrusions require full PPE, controlled demolition of porous materials that can't be sanitized, and hospital-grade antimicrobial treatment before reconstruction begins.
If mold has already taken hold, our containment and remediation process isolates the affected zone with negative air pressure before any demolition begins, keeping spores from spreading to unaffected rooms.
We handle everything from replacing water-damaged drywall and insulation to refinishing floors, so the property is restored to pre-loss condition under one contract instead of three.
Specialized cleaning techniques can often save upholstery, electronics, and documents that look like a total loss at first glance, which keeps out-of-pocket replacement costs down.
A real person answers, gathers the details of your water loss, and routes the closest available crew immediately.
We document the loss with photos and moisture readings before touching anything, which also protects your insurance claim.
Extraction and drying run as one continuous process rather than two separate visits, which keeps the timeline tighter.
Once moisture readings confirm the structure is dry, we hand you documentation and move into any needed reconstruction.
Every technician carries IICRC certification and our crews are fully insured for your protection on every job.
Local staging means shorter drive times, which matters most in the first hour after a water loss.
You get a written estimate before work begins, not a surprise invoice after the drying equipment is already running.
We stand behind every job with a documented re-inspection before we consider the work complete.
We'd rather run drying equipment an extra day at our own cost than close out a job with a moisture reading we're not confident in.
That same standard applies whether it's a single flooded bathroom or a full commercial loss — the sign-off criteria don't change based on job size.
Call +1-844-234-5373Whether your address falls in 54667 or one of the neighboring zip codes we cover, the same crew and the same response standard applies.
Coverage isn't limited to the city center — our Westby routes extend out to the surrounding suburbs so outlying addresses aren't treated as an afterthought.
"A pipe burst behind our water heater and the crew here in Westby had extraction units running within 40 minutes of my call. They walked me through the moisture readings every day until it was fully dry."
James R., Westby"They caught mold starting behind our drywall before it spread and contained it properly instead of just painting over the problem like a previous contractor did."
Denise M., Westby"Professional from the first phone call to the final walkthrough. They re-tested moisture levels before closing the job instead of just eyeballing it."
Marcus T., Westby"Every question I asked got a straight answer, even the ones about cost, which is rare after dealing with two other contractors who kept dodging the pricing conversation."
Priya S., Westby"Drying logs were shared with us daily so we always knew exactly where the job stood, not just a vague 'it's drying' update."
Carlos V., Westby"Coordinating a commercial job around our operating hours could have been a nightmare, but their crew worked around our schedule without us having to ask twice."
Angela F., Westby"A cracked supply line under the kitchen sink went unnoticed for days and by the time we called, the subfloor was saturated. The crew pulled the damaged material and had drying equipment running within the hour."
Tyrone B., Westby"They explained the sump discharge issue causing our crawl space flooding in plain terms and fixed it as part of the same visit instead of scheduling a separate appointment."
Wendy K., Westby
